Casino / Sports
Every action on nogot99 — from opening your account to completing a Nagad or Upay transaction — falls under these Terms & Conditions. Read them before you proceed, because they set out exactly what we commit to and what we ask of you in return.
These Terms & Conditions form a binding arrangement between you and nogot99 the moment you create an account or use any part of the platform. They apply regardless of how you access the site — mobile browser, desktop, or any other device. If you continue using your account after we publish a revised version of these terms, that continued use counts as your acceptance of the updated text. We will make changes visible in this section so you can check what is current before acting. Access to nogot99 depends on your local law and the eligible regions where the platform operates. We do not make representations about lawfulness in jurisdictions where we have not confirmed availability. It is your responsibility to verify that using this platform complies with the rules in your location before proceeding. Transaction records connected to Nagad and Upay wallet activity are governed by these terms alongside the separate policies of those payment services. Where there is a conflict between those third-party terms and ours, our terms apply to your nogot99 account specifically. Queries about a specific Nagad or Upay transaction should be directed through the account support route described in the Support section below.
These terms draw a clear boundary around what nogot99 is directly responsible for and what falls outside our scope. Understanding the boundary helps you know where to go when something needs resolving.
Your login credentials, account registration steps and the verification process we require all fall inside these terms. We set the rules for what constitutes valid access, and any breach of those rules — such as sharing credentials — is handled under this policy.
Deposits and withdrawals processed through your nogot99 account, including those routed via Nagad or Upay, are governed here. We record each transaction on our side; the wallet provider records it on theirs. Both records matter if a dispute arises.
Game content supplied by studios available in the lobby — CQ9, Habanero, PG Soft and Spadegaming titles — is covered by their own content licences. Our terms govern your access to that content through the platform, not the content itself or its technical production.
Payment processors, wallet providers and any external links you follow from our site operate under their own terms. We are not responsible for the policies, security or conduct of those third parties. Check their terms separately before authorising a transfer outside the nogot99 account environment.
These terms are not one-sided. You have clear, practical actions available to you at any point while your account is active. You can review your full transaction history directly inside the account dashboard — every Nagad and Upay movement is logged there with a timestamp and reference number. If you notice a detail that looks incorrect, you can raise a correction request through the support route without waiting for a scheduled review cycle. You can also ask us, at any time, what information we hold on your account and how it is being used. We will respond through the published contact route. If you want to close your account, that option is available in your account settings; we will confirm the closure and clarify any outstanding transaction obligations before processing it. These are not conditional rights — they apply as long as you hold an account on nogot99 and your access has not been suspended under the breach terms described above.
Your account dashboard shows every logged transaction, including Nagad and Upay entries. Check the reference number against your wallet receipt if the amounts do not match.
If your registered name, contact number or linked wallet ID contains an error, raise it through the support channel. We will verify your identity before making changes to sensitive fields.
Any clause in these terms that is unclear to you can be queried directly. Send your question through the contact route listed below and we will give you a plain-language answer within the response window shown there.
You can close your account at any time. Navigate to your account settings to start the process. Any wallet balance still in your account will need to be withdrawn before the closure is finalised.
If you have a question about any part of these Terms & Conditions — or if you need to act on a right described in the policy — use one of the contact paths below. We handle policy and account queries through the channels published on the site. Do not share your account password or full wallet PIN through any support channel.
Open the chat widget from any page on the nogot99 site. This is the fastest route for account and transaction questions. Have your account reference and wallet receipt ready before you start.
Send your terms or account query to the support email address listed in the Contact section of the site. Include your account username and a brief description of the clause or transaction you are asking about.
The Help Centre on the nogot99 site carries published answers to common terms questions, including how to read your transaction record and what the account closure process involves. Check there first before opening a new query.
We keep account and transaction data for as long as your account is active and for a defined period after closure, as set out in our Privacy Policy. During that time, only authorised internal processes can access your records. We do not sell your account data to third parties.
Your account is protected by the login credentials you set. We recommend using a strong, unique password not shared with your Nagad or Upay wallet. If you suspect unauthorised access, contact us immediately through the live chat route and we will guide you through the account lock procedure.
We use session cookies to keep your account authenticated while you browse the platform. These are covered in our separate Cookie Policy. You can adjust browser cookie settings, but doing so may affect how account pages and transaction confirmations load on your device.
Every deposit and withdrawal processed through your account — whether via Nagad, Upay or another supported method — is stored in our system for the retention period stated in our Privacy Policy. You can access your own records from the account dashboard at any time while the account is open.
If you believe a term has been applied to your account incorrectly, or if you want to formally request a review of how your data is handled, send your request to the support email address on the site. We will acknowledge receipt and outline the next steps.
The questions below cover what we hear most often about how these Terms & Conditions work in practice — from account access to transaction disputes and policy updates.
Yes. Any transaction processed through your nogot99 account — including those you initiate via Nagad or Upay — falls under these terms on our side. The wallet provider also applies its own terms to the transfer from your phone. Both sets of terms apply simultaneously, and neither cancels the other.
We publish the updated version in this section of the site. If you continue using your account after the update goes live, that is treated as acceptance of the revised terms. We do not send individual notifications for every update, so checking this page periodically is your responsibility.
Access depends on your local law and the eligible regions where nogot99 operates. We do not make a blanket statement about lawfulness in any jurisdiction. You need to confirm that using this platform is permitted under the rules that apply in your location before creating or continuing to use an account.
Log into your account and go to the transaction history section of your dashboard. Every completed transaction has a reference number and timestamp. Cross-check that reference against the receipt in your Nagad or Upay app. If the figures do not match, raise the discrepancy through live chat with both references ready.
Account closure is available through your account settings. Before closure is finalised, any remaining wallet balance must be withdrawn. Once the account is closed, your transaction records are retained for the period stated in our Privacy Policy. Contact support through live chat or email if you need assistance during the process.
Third-party services — including your Nagad or Upay wallet provider, game studios like CQ9 or PG Soft, and any external links on the site — operate under their own separate terms. Our terms govern your account and your use of the nogot99 platform specifically, not the conduct or policies of those external parties.